Frequently Asked Questions

Where are you located?

Our roastery is currently operated out of our home in Mentor, Ohio.

Where can I purchase your coffee?

You are in the right spot! Scroll up to click on the “Shop Coffee” tab.

When do you roast and when will I receive my order?

We roast our coffee fresh each week and deliver or ship it within a few days of roasting. We are currently roasting on Mondays, and are operating on an every other month schedule. We have recently changed to this model in order to allow us to be able to keep this business running as well as maintaining quality time with our growing family.

Do you deliver?

Yes! We are proud to offer FREE local delivery to the following locations: Concord, Eastlake, Euclid, Fairport Harbor, Kirtland/Kirtland Hills, Mentor, Mentor on the Lake, Painesville, Wickliffe, Willowick, Willoughby, and Willoughby Hills. We hand deliver our coffee so please be sure the delivery address is accurate at checkout and note any special instructions (if needed) such as where you want us to leave your order. If your delivery address is different from your billing address please specify this in the additional information box at checkout.

Do you ship?

Yes! We currently ship anywhere in Ohio. Live outside Ohio and want to order some coffee? Please send us an email or message us on our social media.

Do you offer free shipping?

Yes! All orders $60+ qualify for free shipping-code entry is required at checkout using code “free60”. Orders under $60 will be charged at a flat rate of $8.50 (subject to change based on rate changes with USPS) that will be added at checkout.

When will you add more coffee?

We are constantly on the lookout for new and exciting coffees to add to our offerings. Since coffee is a crop and each country of origin has their own harvest periods, you will see some rotating coffees based on availability. We will advertise on our social media pages when we plan to release a new offering. Hoping to see something in particular on our menu? Shoot us an email and we will see what we can do!

I’m not happy with my purchase, can I return it?

Coffee is a food item and can not be returned once sold. If we have made a mistake with your order please contact us and we will correct it. If you are not fully satisfied with your coffee please contact us and we will work with you to come up with a solution.

I have more questions!

Please email us and we will be happy to help!